Latest performance info

In shape - our latest performance

We work hard to provide you with excellent services.  To reach our aim of being a great landlord, we monitor our performance and constantly look out for ways we can improve.

Our performance is reguarly monitored by:

• Our Board
• Our Customer Consultative Group
• Our Senior Management Team
• Our Residents
• Our main regulator - the Tenants Services Authority

The document below shows you how we are performing against our targets.

Our Performance - December 2009