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Higher living standards

In 2001 the Government set all housing associations and councils the challenge of improving the standard of living in rented homes by 2010. 
 
With a budget of £10.5m for planned maintenance this year, we'll be delivering the Decent Homes Standard by March 2010 - a year ahead of target.
 

What can I expect?

Decent Homes Standard means that your home should be warm, weatherproof, have reasonably modern facilities and be in a reasonable state of repair.Customers can customise a new bathroom with Sentinel
 

Your home is not in a reasonable state of repair if one or more of its main parts are old and, because of their condition, are in need of replacing or needing major repair work, including:

  • external walls
  • roof timbers and tiles
  • windows/external doors
  • chimneys
  • central heating boilers
  • gas fires
  • storage heaters
  • electric wiring

We also look at the age of your kitchen and bathroom.  Did you know that you may be  entitled to a new kitchen every 20 years and a new bathroom every 30 years?

We have a list of homes that will receive replacement kitchens/bathrooms this year. This year we have included the option of a designer range of kitchens.  
 
When you're at the top of our list, we will write to let you know.  For more information about our planned maintenance programme or to find out if you're due a new kitchen or bathroom, please call us on 0800 195 5515 free from a landline or 0300 666 5515 from your mobile.
 

Can I design my new kitchen/bathroom?

Yes you can! Once your home qualifies for a new kitchen or bathroom, our kitchen planner will arrange to visit you, armed with a laptop to help you choose from more than 200 different kitchens, allowing you to customise your home.
 

What's on offer?

Click here to take a look at our wide range of worktops, tiles, floors, units and handles.
 

When else are you spending the money on?

We're committed to improving our £380m portfolio of homes, shops, garages and open spaces in a way that offers all customers lots of choice and great value for money, while reducing the impact we have on the environment and global warming. For more, please download this guide to future home improvements.