Customer Charter - Our promise to you
We at Sentinel pride ourselves on delivering an award winning customer service.
This leaflet tells you about our:
- Communications and access;
- How we will conduct our business;
- What we expect from you.
Please click here [192Kb] for the full leaflet.
We also have various policies which inform our customers how we at Sentinel will deal with a particular situation. For further information, please see the links below.
- Customer Services Policy [22Kb]
- Complaints Policy [16Kb]
- Public Relations & Communications Policy [21Kb]