Financial Information and Advice
If you experience financial difficulties, our after sales team have experience of working with customers and their mortgage lenders to help find a solution...it is in our interest, as much as yours to help you stay in your home, so please call the after sales team on 01256 338800 or email leasehold@sentinelha.org.uk
You may also find the organisations below helpful for advice and information on your finances and also support you may be entitled to.
For help with mortgage and debt problems:
Citizens Advice Bureaux for help dealing with legal, money, welfare benefits issues or other problems. Find your nearest CAB at www.citizensadvice.org.uk or under 'C' in your local phone book. You can also use www.adviceguide.co.uk for further contacts and information.
Community Legal Advice provide legal advice in England and Wales. Phone 0845 345 4 345 or visit www.clsdirect.org.uk
Consumer Credit Counselling Service offer help dealing with multiple debts. Phone 0800 138 1111 or visit www.cccs.co.uk
Financial Services Authority (FSA) you can call the FSA helpline on 0845 606 1234. The FSA produces several guides on how to manage your money and these are available online at www.moneymadeclear.fsa.gov.uk
National Debtline for help dealing with debt problems call 0808 808 4000 or visit www.nationaldebtline.co.uk
Payplan give advice on your debts. Call 0800 917 7823 or visit www.payplan.com
Shelter offer you help with housing, mortgage debt or problems with welfare benefits. Phone the housing advice helpline on 0808 800 4444 from 8am to 8pm, seven days a week, or visit www.shelter.org.uk/adviceonline
To check you are getting all the support you are entitled to:
Council Tax Benefit to see if you're eligible for help with your council tax bills phone Jobcentre Plus on 0800 055 6688 or visit www.jobcentreplus.gov.uk or contact your local council.
Income Support and Jobseeker's Allowance for information and advice, or to make a claim, phone Jobcentre Plus on 0800 055 6688 or visit www.jobcentreplus.gov.uk
Pension Credit for information and advice, or to make a claim visit your local Pension Centre or phone the Pension Service on 0800 99 1234 or visit www.thepensionservice.gov.uk
Working Tax Credit and Child Tax Credit for more information phone 0845 300 3900 or visit www.hmrc.gov.uk/taxcredits
Please note that Sentinel Housing Association will not be held responsible for the accuracy of information and advice offered by these external third parties or the content of their websites.
