Looking after your home
Repairs and Servicing
You are responsible for the internal repairs to your home and the safety of gas and electric fittings. For health and safety reasons, you should organise regular annual servicing of central heating boilers and systems, gas fires etc by a qualified professional.
For all leasehold properties - If you fail to repair items such as water leaks or running overflows that have a detrimental effect on the structure of the building, we have the right to enter your property and carry out the repairs ourselves. You will be recharged for any expenditure we incur in the process.
Emergencies
Water leaks – If you discover a water leak or burst pipe you should turn your water off straight away at the mains stopcock. This is usually found under the kitchen sink or if you are in an apartment you may find this in the communal hallway. It is advisable to label the stopcock for your property for easy access in an emergency.
Gas Leaks - If you smell gas you should turn your supply off at the main gas tap which is located next to the gas meter. Make sure you call Transco immediately, the number should be on your utility bill, or call the operator. Do not use any electrical items including light switches until the leak has been fixed.
Electricity – If you experience an electrical fault you should switch off your mains supply found next to your fuse box. Contact a qualified electrician to repair the fault. Should your supply fail completely contact your electricity provider.
Condensation
Condensation occurs when water vapour in the air condenses and forms water droplets on cold surfaces. To prevent damage from condensation to your home, it is advisable to take the following precautions:
- Keep air vents in your home open
- Wipe windows down in the morning where water may have collected overnight
- Keep rooms warm in cold weather
- Open your windows or leave the ‘trickle vent’ open to allow fresh air to circulate
