Policies

Policies are very important to the way Sentinel is run

Our policies set out guidelines for how we deal with certain situations as they arise.  his means our customers and employees know what to expect of us.

All policies go through a rigorous process before they are agreed, we make sure that our customers are consulted on all the policies that affect them through our monthly STARA (Sentinel Tenants And Residents Association).

This is an opportunity for customers to let Sentinel know how they want their services to be delivered! See some of the customer comments made in our previous policy consultations.

If you would like to get involved and have your say about our policies, please get in touch with your neighbourhood co-ordinator by calling 0800 195 5515 free from a landline or 0300 666 5515 from your mobile.

Below are a few of our policies which we felt would be of interest to you.  If you would like to find out more about our policies, please contact us.