Other ways to pay

Paying the rent is the most important part of your tenancy with us. The money we collect from rents goes to pay for the services that we provide for you. So we want to make it as easy as possible for you to pay your rent and other charges. This means giving you a wide choice of different ways to pay so you can choose the best and most convenient one for you.

Here are the choices you have:

  • Internet - You can now pay your rent by debit card online by following the instructions here.  When you first use this method you will need to register and use your Allpay card to identify your account.

 

  • *new* Telephone - We now take debit card payments by telephone.  Just call our freephone number 0800 195 5515 and one of our Customer Service Advisors will take your payment.

 

  • Allpay - If you currently pay at a post office or at our offices, you can use the Allpay card. As well as using a post office, you can now make payments at any outlet displaying the PayPoint or PAYzone symbol or by calling 0870 7700472 and make a payment by debit card.

 

 

  • Standing Orders - This can be set-up on a weekly or monthly basis, but can take up to 14 days to be credited to your account.

 

  • Cash - Former tenants of Hart Housing Association can still pay by cash at the Fleet office. The Basingstoke office does not accept cash.

 

  • Cheques - Please make cheques payable to Sentinel Housing Association' and post them or hand them to our reception at either the Basingstoke office or the Fleet office. Please write your address or property reference number on the back of the cheque. Receipts will not normally be issued for cheque payments.
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Basingstoke Office: 56 Kingsclere Road Basingstoke, Hampshire RG21 6XG Tel: 01256 338800 Fax: 01256 844704
Fleet Office: 11 Church Road, Fleet, Hampshire GU51 3RH Tel: 01256 338800 Fax: 01252 788780

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