Report a repair
There are several ways you can report a repair. Either online or on the phone.
If your repair is an emergency, then it's better to call us. You can report emergency repairs outside normal office hours by phoning 0800 195 5515 from a landline or 0300 666 5515 from a mobile.
An emergency repair is something that can't wait until the next working day due to health and safety (such as a severe water leak).
Please Note: If we come to your home and the repair is not an emergency, we'll charge you an emergency call-out fee.
For non emergency repairs the best way to report your issue is online. Click on the link below then fill out the form, giving as much detail as you can and we'll get back to you asap.
We'll make sure we know what type of repair you need before we send anyone out to you.
For any problems with your gas central heating or boiler or for Gas servicing,
contact Central Heating Services directly 0800 917 9306.
For more information on gas safety: http://www.hse.gov.uk/pubns/gasindex.htm