Close Panel

Customer Satisfaction

We work hard to deliver the best customer experience possible, but don't take our word for it. See our customer satisfaction results for January 2009 - March 2009.

 

Survey

Number of  Surveys Issued

Overall Satisfaction

Complaints Customers Satisfaction

65

85%

ASB Complaints Satisfaction

53

88%

New Lettings Process Satisfaction

274

100%

New Property Satisfaction

22

100%

Repairs Satisfaction (quality of work)

-

-

Gas Central Heating Satisfaction

444

99%

Windows and Doors Installation Satisfaction

8

100%

Basingstoke Refurbishment Satisfaction

26

100%

Heating Upgrade Satisfaction Survey

125

96%

External Painting/ Washdown Satisfaction

-

100%

 

We are always keen to hear your thoughts, please click here, for our feedback form.