Accessibility
Accessibility for us is about working to a global standard set by the World Wide Web Consortium W3C). The W3C have an initiative called the Web Accessibility Initiative (WAI) which is defined (in their own words) as:
The Web Accessibility Initiative (WAI) develops strategies, guidelines, and resources to help make the Web accessible to people with disabilities.
Ensuring equality of opportunity and recognising diversity for all our customers, treating everyone fairly and without discriminaton