Accessibility
Accessibility for us is about working to a global standard set by the World Wide Web Consortium W3C). The W3C have an initiative called the Web Accessibility Initiative (WAI) which is defined (in their own words) as:
The Web Accessibility Initiative (WAI) develops strategies, guidelines, and resources to help make the Web accessible to people with disabilities.
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Ensuring equality of opportunity and recognising diversity for all our customers, treating everyone fairly and without discriminaton