Team 3 - Rural areas of Basingstoke & Deane plus Winklebury and Kempshott
Your Team, managing homes in the rural areas of Basingstoke & Deane and Winklebury.
Team Leader Steve Peach
Neighbourhood Managers. The Neighbourhood Managers have responsibility for allocating homes, dealing with anti-social behaviour, tenancy changes and ensuring your neighbourhood is kept in good order. They work with other organisations such as the Community Wardens and local police. NCOs lead on local resident involvement activities, including Rubbish Raiders, Get With and Pride in Your Place walkabouts.
Lynn Baldwin manages the rural areas plus Kempshott.
Nicola Fremond manages Winklebury and Park Village.
Maintenance Surveyor Paul Phipps. Paul oversees all day to day maintenance for the team. You may find him assessing repairs that are needed, or inspecting the quality of repairs. Please report all repairs through our website or by telephoning the customer service centre on 0800 195 5515.
Arrears Recovery Officer Lorraine Scott. Lorraine will assist you in any enquiries concerning payment of rent. She can help you with getting debt advice and in claims for Housing Benefit.
Anti-Social Behaviour Officer Beth Holmyard. Where a case becomes more difficult or time-consuming, Beth will take over cases from Neighbourhood Co-ordinators. She deals with most of our legal action on Anti-Social Behaviour.
Participation Co-ordinator Kim Drewery. Kim is a specialist on ensuring that residents can help us provide you with the services you need.
Garage Officer Sandy Balchin. Sandy deals with the allocation and management of all our garages.
Caretakers Sid Bradley and Mick Parker, keep our Basingstoke estates looking clean and tidy.
The team is supported by Carole Ranson who is the Team Administrator.