We want to make sure your home stays in tip top condition and is suitable for your needs.
Keeping your home up to scratch
To make sure your home stays in tip top condition we keep track of all the repairs and maintenance done to all the homes we own. And we have a planned programme to improve or replace items depending on the age of the property. As your rented home gets older we may need to improve or replace items like kitchens, bathrooms, boilers or electrical wiring.
When your home is due for any improvement work, we'll let you know what work we’re planning, when it’ll happen and who will do it. If we’re replacing kitchen units or a bathroom suite you’ll get to choose from a range of worktops, units, handles, wall tiles and flooring.
If you’re a homeowner living in a property with communal or shared areas, we may also consult you before we enter into a new contract to carry out major work to the structure or communal areas in the building, or for services included in your service charge.
Adapting your home to you
Sometimes if your home is no longer suitable for you, we can help by making some changes. There are lots of different ways we can adapt your home from grab rails and ramps to bathing aids and stair lifts. All designed to help you live independently for longer.