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Our services

We promise to be responsive, fair and polite

We're committed to providing you with the best services possible and that means, not only listening to your views, but acting on them too.

We've set out here what services we offer, and what you can expect from us.

If you have any comments, you can join in here and help us get it right first time, every time.

Our promise to you

Whether you're a customer or not, you can expect us to:

  • Be polite and treat you with respect
  • Listen, involve and consult with you to help us get better
  • Treat you fairly, no matter what you're background
  • Respond quickly - whether by phone,┬áin writing, online or in person.

We aim to 'do the basics brilliantly',we pledge to: