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Security Statement

How safe is the information I enter?

You will know you are in a secure site by looking at the address bar at the top of the screen. Instead of the usual http://, you will see https://.  The 's' means that the site is a secure one.
You can always check the authenticity of the Sentinel website by checking its security certificate, which you can do by double-clicking on the padlock symbol on your browser.  Statements Online is protected by SSL secured (128 bit).

What is SSL?

SSL is an acronym for Secure Sockets Layer, a global standard security technology developed by Netscape in 1994. SSL is all about encryption. It creates an encrypted link between a web server and a web browser. The link ensures that all data passed between the web server and browser remains private and secure and is recognised by millions of consumers by a secure padlock which appears in their browser.
The SSL protocol is used by millions of e-Business providers to protect their customers ensuring their online transactions remain confidential. In order to be able to use the SSL protocol, a web server requires the use of an SSL certificate. Certificates are provided by Certification Authorities (CA) who in most cases also offer additional products and services to aid e-Businesses to demonstrate that they are trustworthy. Consumers have grown to associate the 'golden padlock', that appears within their browser display, as an indication of trust in the web site.

Help to fight scam e-mails

Every Internet user should know about fraudulent e-mails that appear to be from a well-known company but can put you at risk.
Although they can be difficult to spot, they generally ask you to click a link to a spoof website and provide, update or confirm sensitive personal information such as your security/log in details. To attract your attention, they may allude to an urgent or threatening condition concerning your account.
Even if you don't provide what they ask for, simply clicking the link could mean software or viruses are installed on your computer without your knowledge.

Sentinel will never ask for account details via email, and your password and activation code will always be sent by post.

Useful tips

Have the most current anti-virus software on your home computer.

Anti-virus software needs frequent updates to guard against new viruses. Try to download updates as soon as you're notified that they're available.

Install a personal firewall on your home computer

To prevent unauthorised access, this is especially important when connecting to the Internet by cable or digital subscriber line (DSL) modems.